Dear customer, we do everything possible to make your flight with us comfortable and pleasant. However, if we have failed to offer you the best service, you could be entitled to receive the compensation or care and assistance according to Regulation (EC) No 261/2004.
Please do not hesitate to contact airBaltic Customer Relations department if you would like to request a reimbursement or compensation.
Customer Relations
airBaltic ADMINISTRATION
RIGA INTERNATIONAL AIRPORT
Marupes pag., Riga LV-1053, Latvia
or fax +371 67207886
The body responsible for the enforcement of the Regulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights in the Republic of Latvia and Lithuania:
Consumer Rights Protection Centre
K.Valdemara st. 157
Riga, LV-1013
Latvia
Civil Aviation Administration
Rodūnios st. 2, LT-02188
Vilnius
Lithuania
Please note! - The given prices and information replaces any information published previously and is a subject to amendments or cancellation taken unilaterally by airBaltic at any time.
