If we reasonably expect a flight to be delayed beyond the scheduled time of departure:

1. For two hours or more in the case of flights of 1 500 kilometres or less; or
2. For three hours or more in the case of all intra-Community flights of more than 1 500 kilometres and of all other flights between 1 500 and 3 500 kilometres; or
3. For four hours or more in the case of all flights not falling under (1) or (2),

You shall be offered free of charge:

1. Meal/refreshments in a reasonable relation to the waiting time;
2. Hotel accommodation in cases where a stay of one or more nights becomes necessary;
3. Transport between the airport and place of accommodation;
4. 2 telephone calls, telex or fax messages, or e-mails.

When the delay is at least five hours, you may obtain for reimbursement of the full cost of the ticket at the price at which it was bought, for the part or parts of the journey not made, and for the part or parts already made if the flight is no longer serving any purpose in relation to your original travel plan, together with, when relevant, a return flight to the first point of departure at the earliest opportunity (only applicable for flights within one ticket).

Please note! - The given prices and information replaces any information published previously and is a subject to amendments or cancellation taken unilaterally by airBaltic at any time.

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